Support

In World of Warcraft, the term "support" usually means a type of class that can be useful in groups without engaging in direct combat most of the time. Healing classes are often considered "support" classes, but the term is vague and not well defined.

Sometimes, support can refer to Blizzard's Billing, Customer, Game or Technical Support accessible by phone, e-mail, web, or in-game.

The following issues may be handled via Blizzard's Support web site:

• Technical Support
• Blizzard Downloader, Connection Issues
• Crashes, Errors, Lockups, Video and Sound Issues
• Installation Issues

• In-Game Support
• In-Game General Questions
• Bugs and Environmental Issues
• Quest Issues
• Player Disputes
• Character Problems

• Billing & Account Services
• Getting Started / Account Setup
• Authentication Keys
• Billing and Payment Information
• Account Maintenance & Information
• Password/Account Recovery

• Account Administration
• Account Action and Closure Disputes
• Unauthorized Character Transfer Assistance
• Disabled Account Retrieval

• Billing support
• Technical support